• How to tell whether a particular piece of writing is likely to be readable to a particular group of readers by measuring — not guessing.
• How to make written “messages” aimed at employees/customers/trainees/Joe Soap user–friendly and digestible.
• How to contribute to effective communication in the workplace and all learning environments through the introduction, promotion and cultivation of Appropriate English and Plain English.

• Able to read all styles and forms of English pertinent to own personal, social, academic, or vocational needs.
• Able to write fluently and accurately on all levels normally pertinent to own personal, social, academic, or vocational needs, e.g. letter, report and memo writing.

• This is a non-NQF–aligned, non–credit bearing short course requiring only an attendance certificate issued by the provider.
• Delegates will, nevertheless, be required to demonstrate their ability to measure the readability levels of ad hoc writings AND effect message transparency by applying common–sense, controlled–writing procedures and principles to same.

(i) This short course can be based on a Workplace Skills Plan (WSP) or a Sectoral Skills Plan (SSP), and
(ii) It qualifies for SETA grants through normal channels

• Benefits maximized; complement per session restricted to TWELVE.